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£36,000 - £39,600Job grade
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Type of role
Project Delivery
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About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
Digital Data and Technology (DDaT) enables the Home Office to keep citizens safe and the country secure, as well as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change.
We design, build and operate services that are critical in helping the department achieve its mission. You could be designing and building solutions to help people prove their identity or apply for visas or working on the critical IT systems that support policing and counter terrorism and help protect UK borders. Our success in this role depends on our ability to exploit the latest technologies to create leading-edge, world class solutions whilst ensuring they are secure and resilient.
This is an exciting time to work for the Home Office as we develop some of the most challenging and transformative technology projects the department has ever seen. You’ll have a chance to shape the future and support our goal to provide exceptional services for everyone.
Our work is guided by these fundamental principles:
- Put user needs first
- Delivery and outcomes over process
- Make the most of openness: open standards, open source, open data and open markets.
We value everyone's skills and provide a creative and supportive environment to help you do your best work.
Job description
The Project Support Officer plays an important role within the Home Office’s Digital, Data and Technology Directorate (DDaT) and is positioned within PPPT.
Police & Public Protection Technology (PPPT) Portfolio is responsible for several high-profile portfolios delivering significant capability on a national scale. The portfolio is a mixed team of highly motivated and passionate civil servants, consultants and contractors working together to drive digital ambitions, design appropriate solutions and deliver digital services quickly and effectively.
You will gain valuable experience of being part of a high performing team that provides essential project support functions to enable the delivery of high profile, transformational technology projects, at a time of unprecedented technological and political change.
You will work closely with the portfolio’s risk and issue Lead as well as the Project Management Offices across PPPT and will provide project management support in the relevant business area to projects / sub-projects which are delivering targeted benefits and improvements for the Home Office. This will include, providing insight, information and support that strengthens portfolio risk and issue management and informs decision making, maintain central records and provide reports to the Senior Management Team, act as a point of contact and support the portfolio with training and workshops.
To succeed in this fast-paced role, which receives a high level of scrutiny, you will support the Senior Leadership Team (SLT), through creation of monthly reports and the SLT risk and issue meeting. You will also be proactive and detail-oriented, with the ability to work collaboratively and confidently with stakeholders. You will be an effective communicator who can tailor messaging according to your audience. You will also be logical in your thinking, able to problem-solve and manage priorities within tight deadlines.
You will have the opportunity to develop a broad range of effective project support skills and enhance your experience in a technology focussed area.
This role within DDaT aligns to the Project Delivery profession, for Project Delivery professionals in Government.
Hybrid Working
Hybrid working enables employees to work partly in their workplace(s) and partly at home. A hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.
Person specification
Your main day to day responsibilities will include:
- Working closely with (senior) project managers to implement and maintain appropriate systems to enable effective project planning and scheduling.
- Coordinating and producing project reports for the wider project team / senior managers, e.g. monthly portfolio reports, reports for the risk community of practice and bi-monthly SLT risk and issue meetings and ad hoc reports as required.
- Ensuring project support administrative tasks are carried out efficiently, e.g. manage the PPPT PMO inbox, admin support for the Mural platform and acting as a point of contact and subject matter expert on risk management.
- Managing potential risk areas, through the maintenance of the project Risk, Assumption, Issue and Decision (RAID) logs. Escalating issues as appropriate and preparing data for risk reporting as required.
- Building and maintaining professional relationships with a wide range of internal and external project stakeholders, senior leaders etc.
- Supporting the risk lead in achieving L3 risk maturity across PPPT by attending regular meetings with risk leads and providing guidance and chairing the meeting on an ad hoc basis.
You will also be expected to carry out the following day to day activities:
- Undertaking any other grade appropriate administrative tasks to support the Project Manager and wider project team.
- Providing ad hoc PMO support as needed to other areas programme/ workstream/ PPPT Portfolio.
Note: The post-holder may be required to carry out other duties within the scope of the grade and within the limits of their skills, competence and training.
Essential criteria
You will have a passion for project work with the following skills or strong experience of working as a member of a project team.
- Have previous experience of working in a project / programme environment.
- Have strong project management and organisational skills, with an understanding of planning, risk management, dependency management, and administrative processes.
- Building productive relationships with internal and external stakeholders at all levels.
- Have strong verbal and written communication skills, with the ability to translate technical jargon into easily understandable information for different audiences.
- Collating and interpreting data to produce insights and reports.
- Possessing a good level of IT literacy e.g. Word, Excel and PowerPoint.
Qualifications
- Willing to undertake a qualification in risk management.
Desirable criteria
Ideally you will also have the following skills or some experience in:
- Understanding of different methodologies used in project delivery environments, such as Agile and an understanding of PRINCE2.
- Using Microsoft Visio and Project.
- Demonstrating experience of working/supporting large scale projects or programmes.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Making Effective Decisions
- Working Together
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
As part of the application process, you will be asked to complete:
- a CV detailing job history/qualifications/skills
- a statement of suitability (personal statement) (maximum 500 words)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
The sift will be held on the statement of suitability (personal statement) and the CV.
If you are successful at sift stage, you will be invited to an interview where you will be asked questions based on your experience and the behaviours listed in the job advertisement.
Sift and Interview dates
Sift is expected to take place from 19th July 2023.
Interviews are expected to take place week commencing 7th August 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Further information
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
We often have similar roles available at different grades. If a candidate is suitable for a similar role, or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team
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