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The Network Support division of Age UK are currently recruiting for a proactive self-starter to join their friendly and supportive team as a Project Support Officer.
The successful applicant of this exciting opportunity will join the established Network Quality & Compliance Team, which works to deliver exceptional support and quality assessment processes to our network of 124 independent local Age UKs and 8 national partner organisations in Wales, Scotland and Northern Ireland, to agreed milestones and targets.
As Project Support Officer, you’ll be highly organised, able to confidently multi-task, with excellent customer service and solid communication skills.
In this role you’ll carry out a range of duties to assist the Team in the organisation of quality assessments and reports, managing the processes for awarding certification for achieving our quality standards; as well as working with local Age UK’s and national partners to take corrective action when required.
This is a home-based opportunity, with the occasional requirement of travel which may involve overnight stays.
We will be actively interviewing throughout the advertising period; early application is highly recommended.
Must haves:
- Project management skills, including the ability to work flexibly and autonomously, managing individual projects to meet organisational objectives and achieve deadlines.
- Experience of data entry to a high level of accuracy and ability to present that data as reports, including preparation of tables and graphs.
- Excellent organisational skills with experience of organising meetings and other events.
- Confident in dealing with people from different levels and backgrounds.
- Ability to assess risk and escalate issues according to agreed processes and procedures.
- Ability to build and maintain relationships with internal and external partners in order to meet objectives.
- Experience of organising meetings and planning and delivering projects to agreed quality standards.
- Ability to prioritise competing deadlines and workloads.
- Excellent IT skills including advanced Excel.
- Excellent oral and written communication skills including the ability to report on progress in writing and verbally.
- Proven ability to work flexibly as part of a team.
Great to haves:
- Understanding of the issues facing older people.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP.
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Heka Fitness & Wellbeing Benefit.
- You Did It Awards – recognition awards from £100-250.
Additional Information
For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
