Call Centre / Admin Assistant
Location: Staines
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Salary: Depending on experienceHours: Full Time to include 1 Weekend Day
Call Centre and/or Admin experience required
Full training will be provided on all our systems.
Opportunities for further progression and development
In this role you will be our customers first point of contact when they call in, and will need to respond to both calls from our customers and complete Admin tasks relevant to this role
You’ll therefore need to be a natural when it comes to customer care – articulate, good with people, have communication skills, able to prioritise tasks, work independently, be self motivated, logical and provide the best levels of service possible.
In addition to basic clerical work, you will be required to deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face, respond to emails, problem solve where necessary, triage calls, diary/clinic management.
We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.
If you are interested, please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications
