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We are currently looking for a Housekeeping Assistant who is looking for an exciting and challenging role. This role is key, as we aim to achieve 100% guest satisfaction. There is a distinct ‘family feel’ and you will play an integral part to the overall day to day operations of the business.
Why work with us: Our award-winning properties are full of character, with their own individuality and style, reinforced with friendly and professional staff. We are always on the lookout for friendly, professional people with a ‘can do’ attitude to join our team. In addition to being part of a vibrant company grounded in a passionate set of core values, we are dedicated to nurturing and supporting our team. Your career progression is important to us. Therefore, we create a personal career pathway for everyone who works with us and aim to fill most of our vacancies internally, creating solid advancement opportunities and a strong basis for a long-term career in hospitality.
The housekeeper we are looking for will take pride in the properties they work in, within Edinburgh. Our Housekeeping Team Members are an essential point of contact for all our guests, by delivering a warm welcome and ensuring guests receive quick, efficient, and professional service throughout their stay. You will have no guaranteed hours each week however you will not work more than to 35 hours per week, over 5 days from 7 on a rota system.
You must speak fluent English, although other languages are advantageous.
Previous hospitality experience is preferable.
Responsibilities will include:
· Maintain cleanliness and dress apartments to the quality standards required
· Complete daily quality checklists for each apartment
· Maintain the stock and storage areas to the quality standard required
· Liaise with Reception daily for early departures and rooms ready for set up
· Sort laundry as per procedure
· Maintain cleanliness of Reception, kitchen, staff room and toilet daily
· Maintain working relationships with colleagues and guests alike
· Other duties may be required as the business dictates
Person Specification:
· Personal Presentation/hygiene of utmost importance, uniform clean and ironed at all times
· Good Time Management, with a flexible attitude to working shifts
· Energetic, cheerful and helpful personality
· Excellent Communication Skills
· Good spoken and written English
· Guest Service Orientated
Our benefits include:
· 30 days holiday per annum (pro rata including bank holidays).
· Nutritious, complimentary drinks and snacks at work.
· Bespoke uniform.
· Ongoing training opportunities.
· Healthcare benefits and Wellbeing Programmes.
· Personal recognition awards.
A premium overtime rate of £12 per hour is offered when additional days are worked when required.
These benefits are subject to change to meet business requirements and are not included within the contract.
We focus on personality when recruiting new Team members. We seek individuals with creativity, a ‘thinking outside the box' approach and the desire to be the very best in everything they do. Our highest priority is making you feel as welcome as our guests, and to demonstrate that we care.
Our Core Focus is: A great guest experience
Our Niche: Serviced apartments of distinction
Our Core Values: Professionalism, Passion, Adaptability, Conscientiousness, the Mansley Difference
Do you have the ‘Mansley Difference’ and 'can-do' attitude we look for in our Team?
If so, then we very much look forward to receiving your CV!
Job Type: Zero hours contract
Salary: £11.66 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
