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Business Administration Level 3 Apprentice
Business Administration Level 3
15 months
Overview
Do you want to be part of a fast-paced growing business with opportunity to progress? If your answer is yes, then look no further as Legalsolutions4u, are seeking to recruit a full time Aftersales Customer Service Advisor.
Legal Solutions 4 U
Gateshead, NE11 0HW
£225.00
Per Week
37.5 Hours
Per Week
Role and Responsibilities
Responsibilities:
- Dealing with queries/complaints between car dealerships and customers
- Sending and receiving emails to customers and clients
- Liaising with car dealerships and customers via telephone
- Ensuring that our client and the customer are always kept up to date.
- Advising car dealerships on their legal obligations under the Consumer Rights Act 2015.
- Attending meetings and calls noting actions to follow up.
- Case management on our internal CRM system
- Contacting customers via email/telephone for reviews
Required Skills
Organisation Timekeeping IT Skills Punctual & reliable
Required Skills
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we’ve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you’ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Apprenticeship qualification.
Required Qualifications
Maths and English, GCSE Grade 4-9 or equivalent
Training
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification
Prospects
Progression Opportunities
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Business Administration Level 3
Legal Solutions 4 U
8270379046
Get in touch
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646
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